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Facebook, Depression and Insurance


Canadian worker, Natalie Blanchard, was diagnosed with depression. She takes time off. Doctor recommends some fun vacation ideas. So she goes on vacation and has some fun. Natalie posted the good stuff online.

So far so good right? This is what you’d do I imagine. But the story doesn’t end there. Natalie suddenly finds her insurance payments stopped.

What happened? The insurance company spotted videos she’d posted on Facebook. Apparently she was happy. Of course happy people couldn’t be depressed right? Hence the insurer shut off the payments.

CNET writer, Chris Matyszczyk, tells us more details in his article – IBM staffer posts pics on Facebook, loses benefits.

Here’s the lessons learned:

  • If you’re sick, don’t let anyone know you feel better some days.
  • If you’re on sick leave, don’t post videos of yourself having a good time.
  • Submit your doctors notes to your insurer ahead of time if it seems fishy.

Having struggled with some issues this year involving a shrink, I can attest that folks not intimately involved don’t get it. That includes insurance companies. Luckily our firm covering that aspect of medical insurance seems a bit more understanding.

Disclaimer: hearing this second hand I can’t attest to the full truth of this story.

Chris Matyszczyk

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Kinder Surprise


Kinder Surprise – a set on Flickr: “”

Kinder Surprise

So we’re coming back across the border from British Columbia to the US. My wife has never been in a duty free shop before, so we figured we’d stop. Talk about making the trip to Canada extra special. We found out the sell Kinder Eggs.

The picture is the still closed Kinder Egg Surprise. I won’t tell you here what’s inside, but I’d love you to see inside the Kinder egg.

These are apparently unable to be purchased inside the US, so I consider this an extremely lucky find. Do enjoy the photos, and be sure to share your Kinder stories.

What I learned about social networking while on vacation


Darrell, me, and Glenda

Readers of this blog will already know how I spent part of my Canada visit engaged in social networking. But it didn’t stop there.

My wife and I had the chance to meet Glenda Watson-Hyatt in person as well. Glenda and her husband Darrell hosted us for lunch in Surrey, BC. We met at the City Center Brewery.

Glenda is both an author and professional blogger. I came to know her first though through Twitter. Yep, Twitter. She’s a social media maven like me.

Glenda welcomed us with open arms and a smile. I immediately felt like a real friend. As she led my wife and I into the restaurant though, I had to race to keep up. She’s no slow poke.

This lunch proved to be one that Sharon and I were loath to end. The time was one of good food, good stories, and good friends. But it also brought home some lessons for life and social networking about meeting in person.

People are so much more than a few characters in a Twitter message. Sure, people tell you their favorite color or drink, or where they like to eat, or mention their struggles. But until you sit across the table from them at their favorite restaurant, you don’t know the why’s and real what’s of those things. And you begin to understand why sometimes you didn’t get the jokes before.

Hugs and handshakes cement a relationship like few things in life. Yes, you can share your profile, and pictures of your kids and dogs, but that’s all superficial stuff. Stuff your neighbors know and maybe your kids’ friends even. But how many times have you hugged those folks? Hugs, even among gents, are considered a hallmark sign of friendship. Hugs welcome someone closer than any stranger has a right to be.

Appreciation happens. Yes, we say we appreciate each other. But when was the last time you didn’t gripe about picking up your kids, and they’re only ten minutes away. How good does it feel then to have someone travel hundreds of miles to meet in person. Or how much more do you appreciate someone and time with them when you’ve traveled far to share a few minutes with them.

Glenda has cerebral palsy. You’d never know it from her online presence if you didn’t read her blog. She’s feisty and full of more energy than most of us. Her blog is constantly updated, she’s authoring another book, and she’s extremely active on Twitter, other folks’ blogs and more.

She’s the same in person, but wheelchair bound and each syllable a struggle to get out. Meeting her made me feel really humble. I thought I understood the effort she was putting into having such an active life online and off, and now I’m struggling to express myself without feeling to shameful. She wouldn’t want that for me I know.

Glenda hugged me like she meant it. Wow. We’d only ever chatted online with no video sessions and no audio. She’d only heard I was a nice guy, and hopefully thought so from my online presence. But she made me feel welcomed with that hug. Like we were long separated friends. And she had so much energy, it’s hard to tell you that.

Each word was a struggle, yet she shared how happy she was to meet in person. I realized how much our relationship meant to her as well. Not only did she put up with me catching on to her lingo, but Darrell and her had to trek across town in their wheelchairs just to dine with us. Talk about feeling appreciated. To top it off, she gave us a personal copy of her book, I’ll Do It Myself.

Sharing lunch with Glenda was a highlight of my week and vacation. Yeah, we’d exchanged dozens of messages, and postcards even, but wow did I so not know her. Nor did I realize how enjoyable her company would be. Darrell was an added bonus. He not only played translator but was a great lunch companion. Not afraid to make recommendations, nor to put back a cold one with us. You know what I say, the best way to share with friends is over a good meal.

So yeah, chat yourself up, have a thousand friends on Facebook or whatever, but don’t count yourself lucky until you’ve taken that relationship offline as well. This year has been a fantastic series of meeting online contacts in the flesh. There was the MidWest Media Conference, the St. Louis Blogger meet ups, and the Social Media Club St. Louis meet. Then how about the trip to Austin with tweetups, lunches, and breakfast tacos. Oh yeah, and how about the Lo-Fi St. Louis Restart party at the Mad Art Gallery!

To think, the year is just now about half over. I can’t wait to take social networking to the pub, diner, or dance floor next. Where are you meeting your contacts?